Frequently Asked Questions (FAQs)

Get answers to common questions about our products and services!
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Q: What's the best way to care for my products?

A: All products can be machine washed on cold and tumble dried on low.

Q: How do I make a return?

A: All returns/exchanges can be made by visiting illuzien.loopreturns.com.

Q: Will Illuzien remove my square background from my logo?

A: Unfortunately, Illuzien does not handle any logo modification unless logo design services are included in the order. To remove the square background from your logo, you'll have to get in touch with your logo designer!
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Don't see the answers to your questions? Email us at support@illuzien.com!

 

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